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Paying tab off early and replacement phone through warranty

  • 4 February 2021
  • 2 replies
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 I paid off my tab thinking I had to buy a new phone as the screen is cracked. I found out I can get a replacement phone (under the protection plan I pay $9 per month for) for $200. If I put a claim in to get a replacement phone, will I still have to pay the additional tab “bonus” from paying my tab off early or is it considered the same phone?

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Best answer by Dennis 6 February 2021, 09:23

The tab bonus only applies if you get another phone on tab or leave koodo prior to the 24 month term of starting the tab  that you  recently paid off.

 

https://www.koodomobile.com/en/help/Tab-bonus

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Userlevel 7
Badge +4

It is tricky. I guess it depends on the time of the damage of the phone. If the phone was covered at that time, they should cover it. I would suggest you contact them directly and find out https://www.koodomobile.com/en/help/koodo-phone-protection-plan

Userlevel 7
Badge +4

The tab bonus only applies if you get another phone on tab or leave koodo prior to the 24 month term of starting the tab  that you  recently paid off.

 

https://www.koodomobile.com/en/help/Tab-bonus

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