I’ve paid my tab off but still have the tab bonus which I’m not able to pay off online. I tried going in to a Koodo store but they couldn’t help me either. All I want to do is upgrade to a new phone, but can’t until this is paid.
Has anyone been able to do something like this?
Best answer by Allan M
You don’t have to pay the tab bonus back unless you upgrade your phone. Because of this you can’t proactively pay it off.
Once you upgrade your phone, the charge for the remaining tab bonus will appear on your bill.