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pay off tab


I want to pay off my tab to get a new phone but when I click on the pay the tab link nothing happens. Can I just make an online pymnt and get it paid?
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Best answer by Philosoraptor 16 January 2015, 15:19

Are you planning to get your new phone online? If you're going to go to a store to get the new phone on a new tab, your current tab balance will be added to your next bill. If you're getting an unlocked phone elsewhere, you do not need to pay off your tab. In any case, if Self Serve isn't letting you pay off your tab, you can always call customer service (611) and explain the situation to them. Make sure you mention that you tried to do it online.

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Are you planning to get your new phone online? If you're going to go to a store to get the new phone on a new tab, your current tab balance will be added to your next bill. If you're getting an unlocked phone elsewhere, you do not need to pay off your tab. In any case, if Self Serve isn't letting you pay off your tab, you can always call customer service (611) and explain the situation to them. Make sure you mention that you tried to do it online.

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