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Pay off Koodo Tab Balance not working.


I am trying to pay off my Koodo tab so i can order a new phone ( mine is falling apart). I have $49 to pay off and a credit of $26 on my account.. I have tried clicking the button to pay off my tab but nothing happens. What Am I doing wrong?

5 replies

Userlevel 7
On your payoff is it -49 or 49 If its 49 that means you have built up a positive tab credit of 49$
Userlevel 5
Chad Burr wrote:

On your payoff is it -49 or 49 If its 49 that means you have built up a positive tab credit of...

You can use positive tab credits by purchasing a new phone, accessory, etc from Koodo.
Chad Burr wrote:

On your payoff is it -49 or 49 If its 49 that means you have built up a positive tab credit of...

Only new phone. Not Accessories, etc
Userlevel 4
Did you receive a Tab contribution in July?
no it was - $49 I found that once i cleared my cache and cookies that it worked. Oh the joys of technology! I was able to order a new phone as well so yay!

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