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Overseas issue


im having a problem right now, i had to come back to my home country in a rush because my family was going through some issues here and i need to cancel my phone service with koodo, however i still owe this months service and part of my tab, is there a way for me to solve this from overseas, beforehand thanks a lot

3 replies

Userlevel 4
Call this number from oversease 1-647-788-4337. Long distance charges may apply.
Userlevel 6
You could register pour pre-authorized bank payments from your Self Serve before you cancel, that way the final bill will be paid automatically. I believe pre-authorized payments continue after the account is cancelled if there's still an amount owing.
Userlevel 6
Curtules wrote:

You could register pour pre-authorized bank payments from your Self Serve before you cancel, that...

Hi there, remember that it takes a full billing cycle before the pre-authorized payments become effective, so it will not work in this situation! Thank you! ________________________ If you see a good answer, give it a star.

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