Koodo Community

old tab

can you please added an aclaratory note in the website explaining to old customers who have a negative tab balance they MUST PAYOFF THE TAB OWING to be eligiible for this new plans

2 replies

Userlevel 7
Badge +4
I know they are planning to allow Exisitings to do this online within a relatively short time. It's not a forever thing even if it is annoying to have to remind people all the time.
Userlevel 2
They have it there already. http://help.koodomobile.com/getting-started-with-koodo/the-tab-what-it-is-and-how-it-works "What happens if you want a new phone but still have a Tab balance? Let’s say you only have four months left to pay off your Tab balance and want to upgrade your phone. In that case, all you have to do is pay off the remaining Tab balance (4 payments x $15 = $60) and start a new Tab with your phone."