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Not eligible for tab


I recently got postpaid service through koodo, and when i signed up, it said i was eligible, but I have to bring my own device, which is fine, since I already have a phone. Just wondering, at some point, am I able to upgrade through the tab as it said I wasn't eligible for it. Is this something I have to wait for with on time payments?

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Best answer by Allan M 21 January 2019, 15:17

Given that bill payments are made and everything is kept in good standing your account should be auto reviewed after 6-8 months for tab eligibility. If it doesn't do it automatically you can contact Koodo and request that they take a look at it and see if you can get a bump.
The important part is that you keep your account in good standing for a those 6-8 months.

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Given that bill payments are made and everything is kept in good standing your account should be auto reviewed after 6-8 months for tab eligibility. If it doesn't do it automatically you can contact Koodo and request that they take a look at it and see if you can get a bump.
The important part is that you keep your account in good standing for a those 6-8 months.
Userlevel 7
Badge +4
Allan M wrote:

Given that bill payments are made and everything is kept in good standing your account should be auto reviewed after 6-8 months for tab eligibility. If it doesn't do it automatically you can contact Koodo and request that they take a look at it and see if you can get a bump.
The important part is that you keep your account in good standing for a those 6-8 months.


https://www.koodomobile.com/help/spending-limit-program

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