Koodo Community



My phone has been suspended. If I pay off the tab am I obligated to pay the monthly charge?

4 replies

Userlevel 7
Badge +4
Yes. You continue to be responsible to pay the debts you have incurred.
Userlevel 7
Badge +4
If you mean can you cancel after you pay off your tab then yes there is no contract, you can cancel right now if you want and your tab and any amount owing for past service up until this point will be billed to you in a final bill. To cancel you have to call customer service
Thank you!
If you plan on keeping your cell number I may even suggest porting it before you call Koodo and cancel.  Its unfortunate that you want to leave Koodo but you are entitled to keep your number if you choose to do so