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Money not transfered

  • 15 December 2018
  • 1 reply
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I switched from prepaid to monthly, and my money has not been transfered over like the rep promised on the phone. I scheduled a callback, and when I talked to the rep he told me that it would just take a day or two to get the money transfered. However, its been a week, and I still am missing several hundred dollars that I payed for in pre pay vouchers. I'm really worried about this, and my bil has already come up but my tab balance is 0.00.
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Best answer by Dennis 15 December 2018, 23:03

Unfortunately for this you will need to speak with a koodo rep again. You can schedule a callback via koodo assist
Https://www.koodomobile.com/help/
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Userlevel 7
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Unfortunately for this you will need to speak with a koodo rep again. You can schedule a callback via koodo assist
Https://www.koodomobile.com/help/