Koodo Community

Community

Solved

Managing Tab Balance


How can I pay off my tab balance? Is it simply done by using the payment option via "Credit Card Payment" if that is the existing option on my account?

4 replies

Userlevel 5
Hey TW! If you log onto self serve and go to tab there should be an option to pay off tab. It will be charged to your bill and then you can pay your bill with the credit card 😃
Thanks for your help, but I'm not seeing this option.... Only a "Pay Bill" option.
Userlevel 7
Badge +4
TW Lew wrote:

Thanks for your help, but I'm not seeing this option.... Only a "Pay Bill" option.

You have to call in to pay off your tab. (You can't do it through self serve for now.) *611 from your phone.
Userlevel 6
TW Lew wrote:

Thanks for your help, but I'm not seeing this option.... Only a "Pay Bill" option.

H TW Lew, Mayumi is right! Rest assured that the call is free of charge 🙂 Thank you!

Reply