Koodo Community

Loyalty Tab Balance Issue

  • 24 November 2018
  • 1 reply

I spoke to Loyalty and the said they would waive my tab balance in order to upgrade my phone, however, when I try to upgrade my phone, it is forcing me to pay off former tab balance. Don't want to call in again, last time was 2 hours.

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1 reply

Userlevel 7
Badge +4
You could setup a callback via their digital assistant www.koodo.com/chat or send message to their facebook (https://www.facebook.com/Koodo) so you don't have to wait on phone.