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Lost my phone, so can I use the money already paid on my tab to a new phone


Am going to buy new phone lost mine still had outstanding tab can I use what I have paid on my tab for a new phone from koodoo and add it to my current bill

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Userlevel 5
You will need to pay off your current Tab balance and take a new Tab to get a new phone. Make sure you flag the device as lost in self serve or by calling in to customer care.
Userlevel 7
Justin Robichaud wrote:

You will need to pay off your current Tab balance and take a new Tab to get a new phone. Make su...

You do not have to take a new tab, if you have an old unlocked compatible phone you can just buy a sim card and continue without ever even paying your tab off early. Depending on how much is left in your tab, you may find a better deal on Kijiji or even at the kiosk. Look around for deals.

While I'm on the subject, make sure you log into self serve and report your old phone as lost because whomever finds it can still use it and call whomever they like and use up your data.

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