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Question

koodoo Tab

  • 23 December 2020
  • 5 replies
  • 85 views

I just bought a new iPhone 11 today and was wondering if I can pay the tab balance online today or do I have to wait the 90 days? I have been a Koodo customer for a while now.

 

Thank you 


5 replies

Userlevel 7
Badge +4

I just bought a new iPhone 11 today and was wondering if I can pay the tab balance online today or do I have to wait the 90 days? I have been a Koodo customer for a while now.

 

Thank you 

Are you asking if you can pay off the entire Tab balance today or within 90 days? If that’s what you are asking, unfortunately that no longer works. You have to pay it off in 24 months in order to avoid any penalties. If you cancel, change, or upgrade within 24 months, you will have to pay off the Tab Bonus as well. https://www.koodomobile.com/en/help/Tab-bonus

Userlevel 7
Badge +4

Are you asking if you can pay off the entire Tab balance today or within 90 days? If that’s what you are asking, unfortunately that no longer works. You have to pay it off in 24 months in order to avoid any penalties. If you cancel, change, or upgrade within 24 months, you will have to pay off the Tab Bonus as well. https://www.koodomobile.com/en/help/Tab-bonus

Actually you're okay to pay off the tab balance without any penalties. You just can't upgrade or cancel before 24 months without paying back all or a portion of the tab bonus.

You do have to wait the 90 days to pay it off still though.

So, if a customer acquires a new phone via Koodo,

one is obligated to wait 90 days before paying offthe tab balance?

Userlevel 7
Badge +4

So, if a customer acquires a new phone via Koodo,

one is obligated to wait 90 days before paying offthe tab balance?

Correct

https://www.koodomobile.com/en/help/everything-you-need-to-know-about-tab

Userlevel 7
Badge +4

Unless you're leaving Koodo, then you just pay out what's left.

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