After 24 months, my tab is still $59 even Koodo guarantee it to be zero after 24 months!!! Any sugguestion ? I quote the following from their website. I talked to their CS but they dispute the guarantee from their own website. What does the 24 month guarantee mean? Koodo guarantees that your Tab balance will be 0 after 24 months. That means you can upgrade to a new phone and take a full Tab balance after 2 years!