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koodo contributes to my new tab


12 replies

Userlevel 7
I think the contribution is leftover from your previous tab since there are no contributions by koodo anymore
Mathieu wrote:

I think the contribution is leftover from your previous tab since there are no contributions by k...

But I joined Koodo last November and I think I can only get new tab plans by then. I don't have any old plan that has those contributions.
Userlevel 6
Mathieu wrote:

I think the contribution is leftover from your previous tab since there are no contributions by k...

It could also be a promo, I remember a few months back Koodo was offering bill credit for customers switching from Prepaid to Postpaid. But that was only $10/month for 12 months. It could be a Quebec promo for switching from carriers like Videotron.
Userlevel 7
Badge +4
Look at your tab history on Self Serve.  Does it show Koodo also contributing every month since November?
Dennis wrote:

Look at your tab history on Self Serve.  Does it show Koodo also contributing every month si...

When I joined in November, I brought my own phone. And then I bought a new phone last month through Koodo Webstore. This is the first bill I get since I am paying for tab balance. So I don't have Koodo contribution back then because I don't have tab balance before.
Userlevel 7
I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it shows Tab Charge at the bottom. You're paying the $15/month alone.
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

I know it's weird but I used to have negative 360 dollars tab balance. After this bill it becomes 330. And I am only paying 15 bucks. So the other part is coming from Koodo contribution.
Userlevel 5
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

Hi peterpan!

Could you please send us an email to: http://koo.do/11eMLdy? We will look into this for you. You'll need a valid Self Serve account for verification and while filling out the form select the "Social Media" category.

Thanks!
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

I am afraid you guys will ditch this contribution in my future bills if I send this email.. Lol. Haha
Userlevel 7
Badge +4
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

They will also delete your post of you actually recommend Nabils' solution to someone else. Seems like [i]social media is an insider-only proposition.
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

Okay. Thank you for pointing this out. I will send that email.
Userlevel 7
Badge +4
Jonathan I wrote:

I think it's just a duplicate line. Notice how it says Your Contribution (Tab Charge) and then it...

Nothing gets deleted Bob unless private info is given, where is that coming from that you think things get delete?

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