Koodo Community
Solved

Keep insurance on old phone


I upgraded my phone from a pixel 2 to hauwei p20 so I could get the 15gb rate plan. However I want to sell or give away the phone.

I had the insurance on my pixel 2, however since I upgraded to the Huawei I'm assuming my insurance now only covers the Huawei,(which I want to get rid of).

Can I revert my insurance to pixel 2 somehow. Cause if I give my Huawei away and then break my pixel I'm probably SOL? EH?

J
icon

Best answer by Mats 13 January 2019, 01:29

No the insurance will stay with the Pixel. It does not automatically revert to the new phone. Usually when you buy a new phone you have to have the protection plan moved to the new phone.

Another thread about it

https://community.koodomobile.com/plans-add-ons-66722/complaint-koodo-online-deals-phone-protection-plan-7792514#post19824735

View original

This topic has been closed for comments

5 replies

Badge +4
No the insurance will stay with the Pixel. It does not automatically revert to the new phone. Usually when you buy a new phone you have to have the protection plan moved to the new phone.

Another thread about it

https://community.koodomobile.com/plans-add-ons-66722/complaint-koodo-online-deals-phone-protection-plan-7792514#post19824735
Thankyou!
Userlevel 7
Badge +4
Unless you got it in store, in which it automatically cancels your old insurance and applies it to the new phone.
How come you want to get rid of the new phone p20. I just bought one, is there a problem with it????
Userlevel 7
Badge +4
Sarojini Edward wrote:

How come you want to get rid of the new phone p20. I just bought one, is there a problem with it????



The OP said in the 1st line, he/she wanted to get the plan but that plan required he/she to do an upgrade.