My wife and myself, we are customers with Koodo.
My wife got the LG G8X last November and she is still paying the tab monthly.
That phone is broken accidentally. Fortunately she was paying the monthly bill with a credit card that provides her an accidental insurance on the phone.
She sent a claim to her insurance company and they approved for her a certain amount to buy a new phone.
She decided to get the LG V60.
The issue: my wife wants to buy that phone with the full retail price $1,100 from Koodo without affecting her current tab or her current plan. Can she do that?
If she can't, how she can get this phone? It's not sold at amazon or any other reputable vendor?
Best answer by Dinh
Koodo doesn't sell phone without an attached plan. If you want to get another phone without affecting your Tab and plan, you have to open a new line (a BYOD plan) and get the phone at retail price. After the phone arrive, you contact Koodo and ask a rep to cancel the line and keep the phone. You might have to pay for a few days of service with that plan.