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Question

issues with upgrading

  • 24 December 2020
  • 3 replies
  • 78 views

I payed my tab off but I can't upgrade my phone?


3 replies

Userlevel 7
Badge +4

It depends really on what you want to do/get. What error are you getting?

It depends really on what you want to do/get. What error are you getting?

I want the iphone 11 and uts saying I have to pay my tab off when its already paid off

Userlevel 7
Badge +4

It depends really on what you want to do/get. What error are you getting?

I want the iphone 11 and uts saying I have to pay my tab off when its already paid off

Whats the exact message you're getting? If you bought the phone between now and August 25, 2019 you would also have a tab bonus to pay off, the message may be referring to that?

When you login to self serve and click view tab balance does it say your balance is $0? And did you buy your current phone after or on August 25, 2019?

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