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Is it possible to get copies of my statements for the past? It appears that my TAB has gone up.


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Best answer by Mathieu 14 October 2015, 01:16

Hi Sue,

In self serve you have access to your last 17 bills.  

As for your tab, technically it should always be going up (unless you have a new plan, but I'm going to assume you are using an older plan with at 10%/15% Koodo contribution). If for example you started at -150$, you want it to go up to 0$. Once it reaches 0$ it will keep climbing up to 150$ this is a tab credit you can use towards the purchase of your next phone. 

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Userlevel 7
Hi Sue,

In self serve you have access to your last 17 bills.  

As for your tab, technically it should always be going up (unless you have a new plan, but I'm going to assume you are using an older plan with at 10%/15% Koodo contribution). If for example you started at -150$, you want it to go up to 0$. Once it reaches 0$ it will keep climbing up to 150$ this is a tab credit you can use towards the purchase of your next phone. 

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