Koodo Community

Increasing my tab

My phone recently broke and I still have $100 on my tab. Is there anyone I can just increase my tab to the medium and just add a new phone on?

2 replies

Userlevel 7
Unfortunately, no. Your old Tab must be repaid in order to upgrade.
Userlevel 7
Badge +4
You have to pay off your tab owing in full before you can upgrade and use the tab again unfortunately. Once you pay off the amount owing though your free to take whatever size tab you wish as long as you have or get a plan that makes you eligible, tab small you can have any plan, tab medium you have to have a plan of $30 or more and for tab large you need to get a tab large plan.