Koodo Community

Community

Question

Increase Tab from Small to Large


I am on a BYOD plan and I want to upgrade to see new phone. I am eligible for a Small Tab only based on a credit check 7 months ago. Is there a way to get a medium or large tab? And how do I go about thay process.

1 reply

Userlevel 7
Hi Jermaine,

I think if you havn't had any issues with paying your bills in the last while you should be able to upgrade your phone without a problem as they just verify your payment history. Only thing is that I am not sure if you need to wait 6 or 9 months before you can. 

Reply