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If I have a positive balance on my tab can I cancel my account and receive that money?


4 replies

Userlevel 7
You can cancel the acct but the tab has no redeemable cash value.
Do you have to cancel in advance? Let's say i won't be needing kodoo as of next month, when do i cancel the account? I can pay off any outstanding tab and then cancel?
Userlevel 7
Badge +4
Debra Noremad wrote:

Do you have to cancel in advance? Let's say i won't be needing kodoo as of next month, when do i ...

If you are porting your number to another provider, DONT CANCEL or else you will lose your number. Just go to the new provider and they will cancel on your behalf. Otherwise, give Koodo a call *611 on your Koodo to cancel. Koodo only charges you until the end of your current billing cycle
Userlevel 6
Nope you don't get that money back since it's not something you "paid" in the traditional sense. How the Tab works is they take a percentage of your bill & instead of keeping it for themselves, put it into your "Tab".

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