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I switched from Koodo tab to Koodo prepaid almost 2 weeks ago, how long does the final bill take?


I never signed up for Koodo Self serve. How do I pay my final bill? I never received anything in my email or mail.

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Userlevel 7
It will take until the end of your normal billing cycle plus a few extra days. Expect about 4 weeks.
Mathieu wrote:

It will take until the end of your normal billing cycle plus a few extra days. Expect about 4 weeks.

Since I ported out early in the billing cycle, I assume the final month charge is going to be prorated?
Userlevel 5
Mathieu wrote:

It will take until the end of your normal billing cycle plus a few extra days. Expect about 4 weeks.

Since you swithced from Koodo Postpaid to Koodo Prepaid, then yes, your month will be prorated. If you switch from Koodo to another provider, then you are billed until the end of your billing cycle as we do not know how long it will take for your new provider to accept the phone number change.

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