Koodo Community

Community

Solved

I'm on a 'big tab' plan. If I pay my balance can I go with a cheaper plans ?


I now pay 70$ a month for my plan (unlimited minutes, 500M data). I'd like to reduce this amount as I'm not using all my data and less than 100 minutes a month. What should I do to move to a cheaper plan like the 35 or 40$ per month ones ?

2 replies

Userlevel 5
If you wanted to drop to one of the normal plans, you would have to completely pay off your tab balance. Otherwise you have to stay on the tab large plan until the tab is paid off.
Userlevel 7
Badge +4
So yes, you can change for a cheaper plan after paying your entire balance!

Reply