Koodo Community

Gift card with new phone?

I thought I was going to get a gift card with my new tab.
Actually, I just got a package of new phone but there was no gift card.
I'm an existing koodo user and just added tab plan.
However, does "Only available with new activations on the Tab" mean that I have to be new customer? This is my first time activating tab plan.


2 replies

Userlevel 7
Badge +4
If I recalled correctly the giftcard on the webstore is eligible for the new activation (you are a new customer or add a new line).

Are you an existing customer and added a Tab (on the existing number)? If so, you weren't considered as a new activation.
Userlevel 7
Badge +4
Maybe they can change it wording to something like
"Only available with new LINE activations on the Tab"