Koodo Community

Family Calling minutes

  • 25 April 2019
  • 1 reply

I've two lines on same account with 500 Canada-wide mins each for me and my wife.
Are we eligible for free unlimited family calling?
I just noticed both lines are showing mins charged for our calls to each other. (we are in the same town)
Am I missing a trick here?

1 reply

Userlevel 7
Badge +4
Calls between lines in the same account should be unlimited as stated by their Nitty gritty "Calls must be made and completed within Canada. Applies to calls made between phones on the same account."

The record shows the calls between the numbers, but those minutes shouldn't be counted toward the 500.