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Do you have to change plans when switching from an old tab to a new medium tab?


I became a Koodo customer on the old tab system, and am now looking to upgrade my phone. I currently have a -$100 tab balance, and am on an old $30 Canada Wide Data plan. Is it possible to switch to a medium tab when upgrading (giving me $200 more worth of tab space) and keep my old plan, or would I also have to switch plans when upgrading?

9 replies

Userlevel 6
Badge +4
Hi there Steve... You can certainly keep the existing plan, clients need to change the plan only when applying for TAB L since...
Userlevel 6
Camilo_A wrote:

Hi there Steve... You can certainly keep the existing plan, clients need to change the plan only ...

Hi Camilo, if a customer has a plan that costs less then $30, he would have to change it to get the Tab M 🙂 Thank you!
Userlevel 7
Let me clarify: as long as it's $30 or higher. Since your plan qualifies for that threshold, you can keep it. You will then get the 15% Koodo contribution and be subjected to the $5 Tab charge on top of your plan to make up for the increased subsidy. It's cleared after 24 months.
Jonathan I wrote:

Let me clarify: as long as it's $30 or higher. Since your plan qualifies for that threshold, you ...

Most of the time....
Userlevel 6
Jonathan I wrote:

Let me clarify: as long as it's $30 or higher. Since your plan qualifies for that threshold, you ...

Hi Marcus, the Tab will always be cleared after 24 months 🙂
Jonathan I wrote:

Let me clarify: as long as it's $30 or higher. Since your plan qualifies for that threshold, you ...

This says different: $500 tab $95 plan: 14.25 + 10 = 24.25 x 24 = $582($500 tab cleared in under 2 years) $75 plan: 11.25 + 10 = 21.25 x 24 = $510($500 tab cleared in under 2 years) [b]$65 plan: 9.75 + 10 = 19.75 x 24 = $474($500 tab NOT cleared by the 2 year mark) ------------------- $300 tab $75 plan: 11.25 + 5 = 16.25 x 24 = $390($300 tab cleared in under 2 years) $60 plan: 9 + 5 = 14 x 24 = $336($300 tab cleared in under 2 years) $50 plan: 7.5 + 5 = 12.50 x 24 = $300 ($300 tab cleared by 2 years) [b]$40 plan: 6 + 5 = 11 x 24 = $264($300 tab NOT cleared by the 2 year mark)
What happen if 300$ Tab NOT cleared by the 2 years mark?
Userlevel 7
Badge +4
Ly wrote:

What happen if 300$ Tab NOT cleared by the 2 years mark?

It depends on when you got the Tab, ThuyDoanTrang Ly 🙂 If it was before July (when they changed the Tab options), it can take longer than 2 years. All the NEW tabs are guaranteed to be cleared after two years, so if there is still something left, it will be cleared anyway. Did that answer your question?
Ly wrote:

What happen if 300$ Tab NOT cleared by the 2 years mark?

thanks Sophia

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