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contacting collections without a phone number

i have an old bill that was not paid and was sent to collections. i dont remmeber my phone number but a credit agency gave me my account number. i need to get a hold of someone so i can pay this off so it doesnt affect my credit any more

2 replies

Userlevel 2
You need to take that up with the collection agency. There is nothing Koodo can do about the account as it's no longer theirs.
Userlevel 4
You would need to contact that credit agency to clear the amount owing