I just received a bill where I finished paying off my tab on the old tab system and am confused with the charges.
I had 2.14 left to pay on the tab and had a monthly $5 tab charge with a $7.50 contribution from Koodo.
On this last bill, I still got charged the full $5 tab charge and for some reason also got a $5 "Upgrades, payoff & credits" charge which I've never had before. Koodo's contribution also dropped to $5.36 for some reason.
My tab now has a positive balance of 3.22 so the $5.36 went towards my tab but my $5 charge just got wiped out by the "Upgrades, payoffs & credits" charge which I have no clue what it is.
Can anybody explain this to me as well as why I would still have a full $5 charge if I didn't even have that much left to pay on the tab?