Koodo Community

Certified Pre-Owned approval time

  • 27 March 2019
  • 1 reply

2 and a half days ago I purchased a certified preowned Iphone x and changed my plan accordingly. The order tracking is still saying that my purchase is still being reviewed. I have paid the upfront amount (according to my credit card). I understand that it takes time to process the purchase but my brother purchased the exact same phone and plan 12 hours after I did. His order is already confirmed and shipped. Why is this?

1 reply

Userlevel 7
Badge +4
In their website they posted "Your order will ship in 5 to 7 days." https://www.koodomobile.com/phones/iphone-x-cpo

I would wait few days more and see if the phone is shipping.