Koodo Community

cancellation process

  • 23 June 2014
  • 2 replies

Hi I cancelled my tab plan two months age, but I did not received any bill from koodoo. Today, I found that I was charged for the last two months. I payed the tab and want to make sure the cancellation process is done.

2 replies

Userlevel 7
Badge +4
Muhammed, answer here: http://gsfn.us/t/4jurp
Userlevel 7
Badge +4
Call customer service and make sure you actually cancelled the account not just paid off your tab as its 2 totally different things.