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Can a make a lump sum payment on my tab, to clear the balance?


I want to get a new phone and would like to pay off my tab in a lump sum payment. I know this was available to do in self serve preciously, I don't see that option anymore. Can this still be done?

5 replies

if you go to a Koodo outlet they will surely do it for you
Userlevel 5
Norbert Lasrado wrote:

if you go to a Koodo outlet they will surely do it for you

Norbert, sorry, we are not able to do this at a kiosk, unless the customer was upgrading their phone. Bob's answer is the correct one 🙂.
Userlevel 7
Badge +4
Log into self-serve and click on the Koodo Tab. A personalized version of this screen should appear. Click on the Pay Off Balance.

BobTheElectrician wrote:

Log into self-serve and click on the Koodo Tab. A personalized version of this screen should a...

This option isn't there anymore, how do I pay off my tab after the changes they've made?
Userlevel 7
Badge +4
BobTheElectrician wrote:

Log into self-serve and click on the Koodo Tab. A personalized version of this screen should a...

Call Koodo *611 from your phone.

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