Koodo Community


Buying a new plan

If I purchase a new plan online and a phone does the plan change automatically? I am already a koodo member with a zero tab balance. Currently my bill is $45 a month but is on sale for $40. When I purchase the $0 phone and the plan it shows what my monthly payment will be in the total. Will it change automatically? Sorry if this is confusing

2 replies

Userlevel 7
Badge +4
If you need to change your plan, to get the phone for $0 on tab and you are an existing customer, I believe that your plan will also be updated right away.  You can verify this by checking your self serve account, under plans.
Userlevel 7
Hi Kathlene,As long as you do the purchase as a line upgrade then the new plan will take effect right away.