With this new Tab system came a lot of other unexpected changes. Such as: higher device prices (device prices went up by as much as $225 overnight), higher plans, unhappy customers. I understand the reasoning behind the changes, but as far as I am concerned, it is an excuse. The tab now needs to be cleared in 2 years instead of 3, so you put the plan prices up to compensate for that. The problem is, since you put the device prices up, the plan prices need to go even higher. I don't know if Koodo thought they could trick us into thinking this was normal, or if they just thought we were stupid. We are not. Here is what I would like to see: 1) Koodo contributes the 15% they have committed to 2) Tab (whether it be small, medium, or large) is divided over the 2 years. Call it the customer contribution 3) The 15% Koodo contribution is subtracted from the monthly customer contribution 4) The remainder of the customer contribution is added onto the monthly bill. 5) Customers with no tab can choose to build their tab by 15% per month or save 15% on their bill. (maybe even with an adjustable ratio) This is a fair system that works the same for everyone. Everything else could continue to work the same as it did before. Plan and device prices can return to normal and everyone will love Koodo again. BRING BACK THE OLD KOODO!! Suggestions?