I seem to be in a predicament. “You're still waiting to be approved” Is my issue. See I stupidly thought it would be grand to use my old account from 2014 instead of just simply starting a new one. And now I'm left with this message everytime I try and log in.
I somehow managed to purchase a plan and get a sim card sent to me under this account before it started informing me I was not the owner of the account and I have to wait to be approved. Problem is. I have all the email addresses ever linked to this account. And none of them have any email about approving anything.
Now, I cant contact anyone at koodo.
So I don't know what to do. I have my Bell plan still and now a Koodo plan that I cant access, let alone pay rofl. And I'm worried my bell plan will cancel and koodo will be impossible to get into and I'm stuck paying for a bill I can never quit.
Someone help me please.
Idealy id like to just start a new account with the current sim card that was sent to me. Simple no fuss fix, right?
Any other suggestions appreciated.