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Why isn't Koodo recognizing the answer to my security question?


Why isn't Koodo recognizing the answer to my security question? I have given the correct answer and it keeps telling me I have answered incorrectly!
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Best answer by Sophia 21 November 2013, 03:59

Aye, you will need to call Koodo then, they will ask you some questions only you could know (address, date of birth, etc)... and they will be able to reset your security question for you.

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Aye, you will need to call Koodo then, they will ask you some questions only you could know (address, date of birth, etc)... and they will be able to reset your security question for you.

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