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WHY, is my bill 5 times my usual amount?

2 replies

Userlevel 7
Badge +4
If you look on page 3 of your bill it will give a breakdown of what your charges were. Likely you had some huge overages or roaming possibly.
Userlevel 5
Hey Myra,

Have you tried to check your invoice online as Goran suggested? Please note that you can also dial #123 to check your usage summary via the automated system. You will be able to confirm your account balance and if there's any past due amount from a previous invoice, the system will indicate that as well.