Koodo Community

Community

Solved

Why I can't use my new phone number after I arrived my home?


Hi I am a new customer. After I came back home I found the phone no service. I try to start for register the phone number but it can't continue after I keyed my pin or driver's licence number. Why I can't use my phone number after I arrived my home?
icon

Best answer by Paul Deschamps 6 May 2013, 05:39

If the person already set up your phone where you bought it then there is no need to try setting it up again. While the phone is on try taking out the battery and SIM Card for a minute or so then replace them and try the phone again.

View original

1 reply

Userlevel 7
Badge +4
If the person already set up your phone where you bought it then there is no need to try setting it up again. While the phone is on try taking out the battery and SIM Card for a minute or so then replace them and try the phone again.

Reply