Koodo Community

Community

Solved

why does this site keep asking me to change my email? i have done it meny times and it still wont let me use the site


i am trying to switch sim cards and i was told i could do t on here but when i log in it tells me to change my email so i do and log back in but it just keeps asking me to change my email

3 replies

Userlevel 7
Badge +4
You're registered as the account manager and not the owner. Call customer service and they'll sort it out. Takes all of about 5 minutes.
Userlevel 6
Is your name on the account or your parents?
my name is on the account ut my grandmother is the main person and thanks timo i will try that when i can get thought to them

Reply