Hi, I've been having problems managing my add-ons. I needed to get a new phone on September 2nd, witch went pretty well. I had my phone plan changed, and I chose not to have any add-ons this time around. The problem I'm having now is that I still see the add-on for my old phone, but I'm told I need to wait 14 days before I can do anything about it. It's been three weeks as of yesterday, and I'm still being told I can't manage my add-ons. Am I missing something? What can I do to remove this old add-on? I don't want to be paying extra for something that no longer applies. Any help would awesome.
Thanks in advance.
Best answer by Mats
Just contact them to have it removed since you can't do it yourself. As you say there is no sense in paying extra for an add-on that doesn't apply anymore.