Koodo Community

Why can't I log in

i can't top up my phone. I've never had a problem before. it won't let me login with my email and password. It says you have no record of it?????????

2 replies

Userlevel 6
Did you recently do a transfer of ownership?
Userlevel 3
Hey Karen! Give us a call at *611 and we'll fix the situation. Great day!