I can easily see my remaining tab balance, but I cant seem to find my remaining phone credit balance anywhere: not in my bills or anywhere else via Self-Serve. The FAQ said to “Reach out to us” to learn it, but, I can’t find a way to contact anyone without having to pay a fee.
if anyone knows where/how to access this super top secret information, preferably without paying a customer service fee, that’d be swell.
Best answer by Bernard Koodo
Say you had $600 credit. That is $25 per month over 24 months. Every month the outstanding phone credit would decline by $25 then.