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Website doesn ́t respond to activate my Sim card


I´m trying to get my phone started with the new Sim card I just got but after typing both, the Sim card number and the IMEI, there´s a message saying Sim invalid. It doesn´t make sense. Can you help me?

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Userlevel 7
Badge +4
Could it be that the SIM card somehow already activated, Giselle? What happens when you insert it in your phone?
Thanks, Sophia, but nothing happens. lol! And also, I don´t have a number yet. Oh, well, I´d better get from another company... Thanks anyway!
Userlevel 7
Badge +4
Giselle Fernandes wrote:

Thanks, Sophia, but nothing happens. lol! And also, I don´t have a number yet. Oh, well, I´d be...

No worries! Though if you are keen on Koodo prepaid, you should go back to the store and tell you they sold you a dud... rather than spend more money on yet another SIM card 🙂

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