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self serve website wont work

6 replies

Userlevel 7
Badge +4
How is it not working? Do you get an error message? Did you register for it?http://help.koodomobile.com/self-serve/registering/how-do-i-register-for-self-serve
Userlevel 6
Are you on prepaid or monthly service?
monthly service,it keep making me change my password again and again without letting me into my account
Userlevel 7
Badge +4
Caroline Anne MacDonald wrote:

monthly service,it keep making me change my password again and again without letting me into my a...

You will need to call customer service, *611 from your phone. They will fix it for you ( You register your account as a manager instead of an account owner.)
How do you register your account so you can actually view your bill and pay it ?!?
Userlevel 7
Badge +4
http://help.koodomobile.com/self-serve/registering/how-do-i-register-for-self-serve

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