Koodo Community
Question

Upgrading Online

  • 27 July 2020
  • 1 reply
  • 27 views

I have tried over the last couple days to pre-order a phone upgrade online. I get through the whole process just fine but keep getting error messages regarding payment saying to go into store? ( the site accepts my card just fine to pay bill). I am trying to do this online to avoid having to travel for upgrade as there are no Koodo stores in my area.


1 reply

Userlevel 7
Badge +4

Have you tried other browsers and devices and clearing browser cache?

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