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Upgraded plan to get 1000 international minutes


I saw the deal today that if I upgraded my cellphone plan, there is a limited offer of 1000 international minutes. I did the upgrade from a $20 plan to $50  through self-serve online. But I don't see it listed as a feature in my plan description. Do I have to go to a kiosk to get this fix? 
Thanks.

6 replies

Userlevel 7
Check your add ons, it may be listed there. Also check your plan description.
Userlevel 7
Badge +4
I was told by our Koodo liaison that the international minutes are only for new activations and upgrades. So a simple plan change does not include that part of the promo. I also changed my plan and thought I would be getting them, but didn't.
Chadwick wrote:

I was told by our Koodo liaison that the international minutes are only for new activations and u...

I see. Thanks for the reply. I should think that there should be proper fine print for this on the website somewhere. But I guess not. 

Userlevel 7
Badge +4
Chadwick wrote:

I was told by our Koodo liaison that the international minutes are only for new activations and u...

[i]"I should think that there should be proper fine print for this on the website somewhere."

This has been suggested and hopefully will be seen in future offerings!
Userlevel 7
Badge +4
And by upgrade, they mean buying a new phone!
Robert wrote:

And by upgrade, they mean buying a new phone!

Thanks for your reply!

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