Koodo Community
Question

Unlock phone from Koodo

  • 14 September 2020
  • 7 replies
  • 71 views

 not being a koodo client anymore

 

Thanks


7 replies

Userlevel 7
Badge +4

Send them a private message on Facebook or Twitter and include the IMEI of the phone. They will send you an unlock code.

done

 

thank you so[hia

Userlevel 7
Badge +4

done

 

thank you so[hia

How do you know your phone is locked?  When did you buy your phone?

Dont know if locked.  Samsung A5 2014 so imagine it is locked

 

Userlevel 7
Badge +4

Dont know if locked.  Samsung A5 2014 so imagine it is locked

 

Did you buy it from Koodo?

yes bought from koodo.

asks for SIM PUK new provider

Userlevel 7
Badge +4

A PUK is not the same as a phone unlock code.  A PUK code is for when your sim card is pin locked and you have entered the PIN code incorrect too many times.  You can only get your PUK code from that sim’s carrier.  Who is this sim card with?

 

https://www.koodomobile.com/en/help/sim-pin

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