I am at my wits end.
For the past week I have been trying to cancel my account from abroad. I have left the country (Canada) and would like to cancel my account. Unfortunately I cannot reach a human being. Self Serve doesn't seem to have this account change as an option. Calling with your Sim Card hangs up and tells you to use the chat. The chat gives you a scheduled call back. When you schedule a callback it doesnt reach your phone. When you call from abroad to their customer service line it goes silent just as the operator picks up (5th time with this nonesense). Chat also suggests asking facebook chat to make account changes and that just goes back to "we are unable to make any account changes please call our customer service number".
So if anyone has any advice on what I can do please please please let me know.