Koodo Community


Unable to manage number, Self Serve Error

I would like to port my number to Koodo. I already activated and setup my selfserve account. When I click " Manage your phone number" I receive an error "Oops! We're unable to change your phone number right now."

Anyone know why this is the case?

1 reply

Userlevel 7
Badge +4
Hello Kevin,

Maybe it's too soon to change your number? If that's not the case, I think it's because maybe it's a new account? try again later and if it still doesn't work out, contact Koodo!