I currently have an iPhone 4 with a micro SIM. I bought, second hand, an iPhone 5c with a nano SIM. I visited Koodo's self serve site in order to update to my new phone. I am able to change my sim card number no problem, however when I try to update to my phone with the new meid it tells me that it is invalid. I have triple checked the meid and know that it's correct. I even visited koodo's page where you enter in the meid and it confirmed that it's a valid number, that it should work on koodo's platform, and it confirmed that the meid is not marked as stolen. can anyone help? my last resort is to visit a Koodo shop but hope someone can help me through this.